If, upon arrival at the harbour, you find that you have forgotten any of your personal belongings on board, please contact our staff immediately. We hand over forgotten items to the Lost and Found Service or the police, depending on the route.
Lost and found
Stockholm–Mariehamn–Helsinki route
Items are handed over to the lost property office in Helsinki:
- Address: Porttikaari 7, Vantaa
- Phone: +358 600 03391
Stockholm–Åland–Turku route
Items are handed over to the lost property office in Turku:
- Address: Viilarinkatu 5
- Phone: +358 600 03391
Helsinki–Tallinn route
Items are handed over to the lost property office in Helsinki:
- Address: Porttikaari 7, Vantaa
- Phone: +358 600 03391
Birka Gotland sailings
Inquiries can be made to information.birkagotland@vikingline.com (response time within 48 hours). Valuables such as passports, wallets, cameras, etc. are sent to the Stockholm City Police lost property office. Clothes, shoes and other lost property are kept on board for a maximum of one week and are then given to charity.
Stockholm City Police:
- Address: Klarabergsviadukten 49
- Phone: +46 77 114 14 00
Others
- Items found in harbour terminals are stored for 2–3 weeks, after which they are transferred to the lost and found office.
- Hotels and cottages: if you have lost your belongings, please contact the hotel/cottage.
- Goods purchased in shops on board are stored for 2 weeks at the reception desk. The goods are not transferred to the lost and found office.