Good to know

Planning a trip or looking for practical information? Here you will find answers to frequently asked questions, along with useful information about booking, travel documents, life on board, travel terms and other things worth knowing before, during and after your journey.

Booking

Here you will find answers to frequently asked questions about your booking, such as how to pay for your booking, booking confirmation and other options.

Before you travel

Important information before your journey. Plan ahead for a smooth start to your trip. Check your travel documents, booking details and departure times before you travel, and read our useful tips before setting off.

On board

Here you will find useful information about your time on board, including what you need to know during your journey.

After your journey

Forgot something on board? Find information about lost property, leave feedback or submit a damage claim easily through our online services.

Rules and guidelines

Here you will find the applicable travel terms and conditions, rules and guidelines.

Environment and sustainability

As an Åland-based shipping company, the sea is at the heart of our business, and protecting its wellbeing is important to us. We aim to lead the way in adopting new solutions that reduce our environmental impact.