Customer service

The easiest way to book, pay, change or cancel your trip is through our online service. You can also contact Travel service, phone number: +358-(0)600-41577.

Travel service is at your disposal every day and all week long to help you to book a trip and answer all of your questions. Some of our most frequently asked questions are about:

Contact Viking Line Travel service

Travel service – individuals

Phone: +358-(0)600-41577

Opening hours: Mon–Fri 08.00–19.00, Sat–Sun 09.00–16.00 (local times)

E-mail: (answered during office hours Mon–Fri 09.00–17.00)

Travel service – Conference and group travels

Phone: +358-9-123 5300

Opening hours: Mon–Fri 09.00–17.00 (local time)


Contact Viking Line Abp

If you want to contact someone at the Viking Line headquarter but do not have the direct number, please contact Viking Line PBX and they will help you.

Phone: +358 18 270 00 (opening hours are Mon–Fri 08.00–16.30, local time)


Contact the terminals

Terminal Stadsgården (Stockholm)

Phone: +46 8 452 42 00
Opening hours Mon–Sun 06.15–10.30 and 14.30–20.00 (local time)

Terminal Kapellskär (Kapellskär)

Phone: +46 8 670 29 70
Staffed during ship departures. See timetable

Terminal Mariehamn (Åland Islands)

Phone: +358 0852 500 785
Opening hours Mon-Fri 09:00-18:00 (local time)

Terminal Skatudden (Helsinki)

Phone: +358 9 123 5301

Opening hours

Until June 16th
Mon–Sat 06.30–21.30, Sun 09.00–20.00

June 17th–August 20th
Mon–Sat 06.30–21.30, Sun 06.30–20.00

August 21st–October 22nd
Mon–Sat 06.30–21.30, Sun 09.00–20.00

From October 23rd
Mon–Sat 09.00–21.15, Sun 09.00–19.45

Local time.

Terminal Slottshamnen (Turku)

Phone: +358 2 2674 111
Open 24 hours

Tallinn Terminal (Tallinn)

Phone: +372 6 318 550
Open 24 hours

Good to know (FAQ)

Visit our "good to know" section where we have gathered frequently asked questions and general information.

Read more